Reply to reviews between appointments, not at midnight
AI writes replies in your salon's voice and sends them on their own. Treatment complaints get an alert so you can read them yourself.
14-day trial. Card required, NOT charged. Setup in 5 minutes. Cancel anytime at no cost.
I rarely settle in when I switch salons, but at Studio Glam Andreea made me feel at home. The manicure is impeccable, my hands look like they're in a fashion magazine.
Cristina V.
Thank you, Cristina! We're glad Andreea made you feel comfortable, switching salons is always a big step. See you in three weeks for the refresh, shall we book the same day with Andreea?
Daniela, Studio Glam
For beauty and tanning salons
The daily reality you already know
Vokso is built around the situations you actually live through.
You reply to reviews when you should be sleeping
Owner, manicurist, marketer, accountant in a single person. Review replies end up on the Monday list and sometimes disappear there.
Competition 200m away makes every 5-star count double
The salon on the next corner has 4.8 stars with 200 reviews replied to quickly. You have 4.6 with half ignored. New clients see this.
Treatment complaints need real empathy
Irritated skin after tanning or dry hair after coloring need a human reply. Template responses make things worse.
Two real examples, in your business voice
The positive one goes out on its own after 2 hours (or whatever delay you set). The negative one waits for your approval.
I rarely settle in when I switch salons, but at Studio Glam Andreea made me feel at home. The manicure is impeccable, my hands look like they're in a fashion magazine.
Cristina V.
Thank you, Cristina! We're glad Andreea made you feel comfortable, switching salons is always a big step. See you in three weeks for the refresh, shall we book the same day with Andreea?
Daniela, Studio Glam
I came out of tanning with patches on my face. Staff didn't admit the spray gun was set incorrectly.
Mihaela R.
We're very sorry, Mihaela. Skin reacts differently to tanning and we should have spoken with you at the end of the session if we noticed any unevenness. Please call us at 0700 XXX XXX to schedule a free correction session.
Daniela, Studio Glam
What you get with Vokso
Empathetic, not defensive
You set the tone as "warm, understanding, without dodging responsibility". AI won't say "we never make mistakes". It will acknowledge and propose solutions.
Staff names matter
Clients come back for their favorite manicurist. AI calls them by name when the review mentions them, not just "our team".
Service categories are correct
It doesn't say "treatment" for a hair color and doesn't say "service" for a tanning session. AI uses the vocabulary that fits your menu.
Frequently asked questions
Specific to your business.
Vokso works for other industries too
Not your field? See how it adapts to each one.
14-day trial, no card. Setup in 5 minutes.
Connect Google Business Profile once. Vokso handles the rest.
Get started14-day trial. Card required, NOT charged during trial. Cancel anytime at no cost.